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How do I sign up for support?
Automatically, once the WP-ONE software is registered, you will receive 90
days of free technical support for questions regarding installation,
functionality, etc. An additional one year package is available that
includes technical support as well as a free upgrade of FileMaker Pro and
WP-ONE if any occur during the year of your support. Once this package is
purchased, you will receive login information that will give you access to
the tech support website. This new system allows users to sign-in and send
their questions or concerns directly to tech support while documenting the
date and time it was sent using a trouble ticket system. The ticket will be
answered in one business day or less and is traceable by the customer and is
documented to see when it was placed, when it was answered, and so forth.
To place your order, or for
more details, contact your
WorldPoint Sales Rep or our
Customer Service Team:
(888) 322-8350. Visit us online, anytime: www.EWorldPoint.com
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